project44
The leading supply chain visibility platform, with AI across tracking and disruption.
- The visibility layer major shippers standardise on
- Predictive ETAs and disruption signals
- Massive carrier network connectivity
All guides Industries
The load moves. The paperwork keeps up.
Logistics margins are thin and the admin is thick: quote emails, carrier calls, PODs, customs paper, the customer asking where the truck is. AI reads the documents, drafts the quotes, answers the tracking questions and keeps dispatch informed. This guide covers what pays, the established platforms, and when custom wins.
- Quotesanswered before lunch
- Where is it?answered without calls
- PaperPODs and CMRs, processed
- Marginsprotected by speed
What AI does in logistics
The wins live in the communication and paper around every shipment. Quoting: rate requests read and priced from your tariffs in minutes. Documents: PODs, CMRs, customs and carrier invoices extracted and matched. Visibility: customers answered from tracking data instead of calling dispatch. Operations: emails triaged, exceptions flagged, carrier follow-ups drafted. The truck still needs driving; everything around it can flow.
01
The request lands in the inbox
Quote requests in every format, read and structured, priced from your tariffs for a fast human yes.
02
The shipment paper processes itself
PODs, CMRs and invoices extracted, matched to shipments, discrepancies flagged.
03
Customers see without asking
Status questions answered from your TMS and tracking feeds, on mail or WhatsApp, in their language.
04
Dispatch hears only what matters
The delay, the exception, the document missing at the border: surfaced early, with context.
When this solution makes sense
A good fit if
- Quote requests wait hours while competitors answer in minutes
- Office staff retype shipment data between emails and the TMS
- Customers call dispatch for status that exists in a system
- PODs and carrier invoices pile up unmatched
- Exceptions surface late and cost expedites
Probably not yet if
- Volume is a few shipments a week among trusted parties
- Nothing is systematised: no TMS, no tariffs, no data to wire
- Your customers demand phone-only relationships at every step
- Nobody will own the tariff and content updates
What changes
Quote turnaround that wins loads
Requests answered in minutes with correct pricing, while the enquiry is still warm.
An office that scales with volume
More shipments move through the same team because the retyping is gone.
Customers informed without calls
Status served on demand, and dispatch freed from switchboard duty.
Paper matched, disputes shortened
PODs and invoices reconciled as they arrive, with the evidence organised.
What teams use it for
- Quote request automation
- POD and CMR processing
- Carrier invoice matching
- Customer tracking communication
- Dispatch email triage
- Customs document preparation
The established platforms
These platforms lead the space. They are real, established businesses, and for many operations one of them is the right answer.
FourKites
Real-time visibility and AI agents across global supply chains.
- Deep tracking network across modes
- AI agents working exceptions
- Established with large shippers
Raft
AI platform for freight forwarders: documents, invoices and workflow.
- Built specifically for forwarding operations
- Document and invoice automation proven
- Wires into forwarding TMS stacks
HappyRobot
AI voice agents for logistics: carrier calls, check calls and booking conversations.
- Voice AI purpose-built for freight workflows
- Handles carrier communication at volume
- Fast-rising name in logistics AI
Off the shelf or custom?
When a platform is enough
For visibility and forwarding back office, the platforms above are proven at their layers: adopt where your role matches, shipper-side visibility or forwarder document flow, and integrate to your TMS.
When custom wins
Custom wins in the Spanish and SMB reality: quoting from YOUR tariff logic, documents in the formats your lanes produce, WhatsApp-first customer communication, and glue to TMS setups the global platforms have never heard of. We build the layer that fits the operation you really run.
Where Sabemos fits
Custom build
We build logistics AI around your operation: quote machines on your tariffs, document pipelines for your paper, customer communication in Spanish and English wired to your tracking, and dispatch tooling that surfaces only what needs a human.
Setup and onboarding
Platform-first? We evaluate against your role and systems, integrate the chosen tools with your TMS and processes, and tune until quote times and touch rates visibly drop.
Frequently asked questions
Can AI really price our quotes?
It can apply your tariff logic to a structured request instantly; the humans keep the exceptions and the strategy. Speed on the standard majority is where the win rate moves.
Our documents are messy and multilingual. Does that break it?
Messy multilingual paper is normal in freight, and it is exactly what extraction models plus confidence routing are for. Spanish, French, German paperwork: the pipeline learns your mix.
What about our ancient TMS?
If it has any interface, export or database, it can be wired. Custom glue for veteran systems is standard work, and it beats replacing a TMS that operationally works.
Where is the fastest payback?
Quote automation if you compete on speed; document processing if the office drowns in PODs and invoices. Both show up in weeks.