What it does
An n8n workflow that analyzes the sentiment of product feedback with AI. When the feedback is negative, it decides whether a coupon could improve the experience and then drafts a personalized email for that customer.
Use cases
- 01Follow up on negative product feedback
- 02Decide when a coupon is worth offering
- 03Draft a personalized post-purchase email
Connects
Send Email · HTTP Request · HTML · Basic LLM Chain · OpenAI Chat Model · Structured Output Parser