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Quackback

Support and product teams that collect customer feedback and want an assistant to triage posts and keep the roadmap and changelog up to date.

  • Recommendedour rating
  • 310gitHub stars
  • AGPL-3.0licence
  • todaylast update
git clone https://github.com/QuackbackIO/quackback.git

What it does

An open-source platform for customer feedback and support, with an MCP server to work with it from an AI assistant. It can search and triage posts, update statuses, comment, vote, manage roadmaps, merge duplicates and publish changelogs.

Use cases

  1. 01Triage new feedback posts and update their status
  2. 02Merge duplicate requests into a single post
  3. 03Publish a changelog entry for a shipped feature

Questions about
Quackback.

What is Quackback used for?

Support and product teams that collect customer feedback and want an assistant to triage posts and keep the roadmap and changelog up to date. An open-source platform for customer feedback and support, with an MCP server to work with it from an AI assistant. It can search and triage posts, update statuses, comment, vote, manage roadmaps, merge duplicates and publish changelogs.

How do I install Quackback?

Run this in your terminal: git clone https://github.com/QuackbackIO/quackback.git

Is Quackback open source?

Yes. The code is on GitHub (QuackbackIO/quackback) under the AGPL-3.0 licence.

Is Quackback safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.