AcademyCustomer support

AI tools for customer support

Connectors and automations for tickets, help centres and chat, so the team answers faster with the same people.

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  • 170resources in this area
  • 10 October 2026last updated

Where AI helps a support team first

Answering repeated questions from your own help content, tagging and routing tickets, and drafting replies for an agent to approve. Connect the helpdesk through an MCP server and keep a clear path to a human.

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customer support.

Skills

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  1. 001Tel-AgentCustomer support and operations teams that want an AI assistant to answer calls and messages on infrastructure they control.RecommendedSkill · ★ 1.1k
  2. 002Simplified Technical EnglishDocumentation and support teams that write manuals or procedures and want short, clear text that is easy to translate.RecommendedSkill · ★ 965

MCP servers

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  1. 003LINE Bot MCP ServerSupport and marketing teams that talk to customers on LINE and want an agent to send messages from their official account.RecommendedMCP server · ★ 785
  2. 004QuackbackSupport and product teams that collect customer feedback and want an assistant to triage posts and keep the roadmap and changelog up to date.RecommendedMCP server · ★ 310
  3. 005Discourse MCPCommunity and support teams that answer questions and moderate content on a Discourse forum.RecommendedMCP server · ★ 77
  4. 006Freshdesk MCPCustomer support teams that want an AI assistant to create and update Freshdesk tickets from a chat.RecommendedMCP server · ★ 70
  5. 007AgentMail MCPSupport and operations teams that want an agent to handle email conversations from its own address.RecommendedMCP server · ★ 68
  6. 008Telegram MCP Server for Chats, Search and MediaSupport and community teams that need an assistant to search and summarize conversations in their own Telegram account.RecommendedMCP server · ★ 46
  7. 009Infobip MCP servers for messagingCustomer support and communications teams that send and track messages across several channels.RecommendedMCP server · ★ 37

Workflows

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  1. 010Telegram AI ChatbotSupport and community teams that want an AI chatbot answering users on Telegram.RecommendedWorkflow · 169k views
  2. 011Respond to WhatsApp messages with AISupport and customer service teams that want an AI assistant answering WhatsApp messages.RecommendedWorkflow · 91k views
  3. 012Branded AI Website ChatbotSupport and sales teams that want a website chat that answers visitors, books time and collects contact details.RecommendedWorkflow · 88k views
  4. 013Telegram Bot with GPT-5 for Text and Voice MessagesSupport teams that want a chat assistant answering questions in Telegram, by text or by voice note.RecommendedWorkflow · 82k views
  5. 014AI WhatsApp Chatbot for Text, Voice, Images and PDFsSupport and customer service teams that want to answer customers on WhatsApp in different message formats.RecommendedWorkflow · 71k views
  6. 015AI voice chatbot with ElevenLabs and OpenAICustomer service teams in shops, restaurants and other businesses that want a voice assistant answering common questions from their own information.RecommendedWorkflow · 62k views
  7. 016Telegram AI bot with LangChain nodesTeams that want to offer an AI assistant to users or colleagues through Telegram, including image requests.RecommendedWorkflow · 59k views
  8. 017WhatsApp Business bot for customer serviceCustomer service teams who handle appointments and messages on WhatsApp and want a simple shared sheet to manage replies.RecommendedWorkflow · 48k views

Subagents

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  1. 018Customer Success Manager (Claude Code subagent)Customer success and account teams that want structured help with onboarding, retention and account health reviews.RecommendedSubagent

Rules

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  1. 019How-To Documentation Writer RulesSupport and product teams who turn feature notes, test scripts or screenshots into user-friendly guides.RecommendedRules file

Questions
people ask.

Will customers know they are talking to AI?

They should. Say it plainly in the first message and make handover to a person easy. It builds trust and, in the EU, transparency rules increasingly require it.

Is it safe to install what I find here?

Every listed item passed an automatic scan for credential theft, hidden instructions to the AI and risky install commands, and comes from a licensed, active project. That lowers the risk but does not remove it. Read the code and check the permissions before you connect anything to company data.

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