AcademyWorkflowsCustomer support
Support and customer service teams that receive many emails and want drafted replies reviewed by a person before sending.
Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.
Third party software. By copying, downloading or installing it you accept the Academy legal notice: you are responsible for reviewing its code and permissions before use.
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An n8n workflow that watches an IMAP inbox, summarises each new email and drafts a reply with an OpenAI model. The draft is sent to a person for approval before anything goes out to the customer.
Send Email · AI Agent · Summarization Chain · OpenAI Chat Model
Support and customer service teams that receive many emails and want drafted replies reviewed by a person before sending. An n8n workflow that watches an IMAP inbox, summarises each new email and drafts a reply with an OpenAI model. The draft is sent to a person for approval before anything goes out to the customer.
Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.
It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.