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AI Customer Feedback Sentiment Analysis

Customer support and customer success teams that want feedback sorted by sentiment in a spreadsheet.

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Open on n8n.io ↗

Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.

ai-customer-feedback-sentiment-analysis.json

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What it does

An n8n workflow that takes customer feedback from a form, asks OpenAI to classify it as positive, neutral or negative, and stores each entry with its sentiment in Google Sheets. The template links an example sheet you can copy.

Use cases

  1. 01Classify incoming feedback as positive, neutral or negative
  2. 02Keep a running log of customer comments in Google Sheets
  3. 03Spot negative feedback from a form without reading each entry

Connects

Google Sheets · OpenAI

Questions about
AI Customer Feedback Sentiment Analysis.

What is AI Customer Feedback Sentiment Analysis used for?

Customer support and customer success teams that want feedback sorted by sentiment in a spreadsheet. An n8n workflow that takes customer feedback from a form, asks OpenAI to classify it as positive, neutral or negative, and stores each entry with its sentiment in Google Sheets. The template links an example sheet you can copy.

How do I import AI Customer Feedback Sentiment Analysis into n8n?

Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.

Is AI Customer Feedback Sentiment Analysis safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.