AcademyWorkflowsCustomer support

AI Customer Support Assistant for WhatsApp

Customer support teams that want to answer common questions on WhatsApp using content from their own website.

Use it nowWant it running at your company?
  • Recommendedour rating
  • 43,454views on n8n

Use it now

Open inClaudeChatGPTGeminiPerplexity
Open on n8n.io ↗

Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.

Third party software. By copying, downloading or installing it you accept the Academy legal notice: you are responsible for reviewing its code and permissions before use.

ai-customer-support-assistant-whatsapp-ready-works-for-any-business.json

Loading the file...

What it does

Answers customer questions on WhatsApp with an AI agent that reads pages from your website on demand, so you do not upload documents. Conversation history is stored in Postgres so follow-up questions keep their context. It switches to a template message when WhatsApp requires one.

Use cases

  1. 01Answer product and policy questions on WhatsApp
  2. 02Keep context across follow-up questions
  3. 03Adjust tone and language by editing one prompt

Connects

WhatsApp Business Cloud · Code · AI Agent · OpenAI Chat Model · Postgres Chat Memory · HTTP Request Tool

Questions about
AI Customer Support Assistant for WhatsApp.

What is AI Customer Support Assistant for WhatsApp used for?

Customer support teams that want to answer common questions on WhatsApp using content from their own website. Answers customer questions on WhatsApp with an AI agent that reads pages from your website on demand, so you do not upload documents. Conversation history is stored in Postgres so follow-up questions keep their context. It switches to a template message when WhatsApp requires one.

How do I import AI Customer Support Assistant for WhatsApp into n8n?

Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.

Is AI Customer Support Assistant for WhatsApp safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.

Related resources

Read the guide: AI customer service agents ↗

  1. 001How-To Documentation Writer RulesSupport and product teams who turn feature notes, test scripts or screenshots into user-friendly guides.RecommendedRules file
  2. 002Customer Success Manager (Claude Code subagent)Customer success and account teams that want structured help with onboarding, retention and account health reviews.RecommendedSubagent
  3. 003Tel-AgentCustomer support and operations teams that want an AI assistant to answer calls and messages on infrastructure they control.RecommendedSkill · ★ 1.1k
  4. 004Telegram AI ChatbotSupport and community teams that want an AI chatbot answering users on Telegram.RecommendedWorkflow · 169k views
  5. 005Respond to WhatsApp messages with AISupport and customer service teams that want an AI assistant answering WhatsApp messages.RecommendedWorkflow · 91k views
  6. 006Branded AI Website ChatbotSupport and sales teams that want a website chat that answers visitors, books time and collects contact details.RecommendedWorkflow · 88k views