AcademyWorkflowsCustomer support
Support and customer service teams that want to answer customers on WhatsApp in different message formats.
Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.
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An n8n workflow that answers WhatsApp messages with OpenAI. It detects whether the message is text, voice, an image or a PDF, transcribes audio, describes images, summarizes documents, and keeps a memory for each user.
HTTP Request · WhatsApp Business Cloud · Code · AI Agent · OpenAI Chat Model · Simple Memory · OpenAI
Support and customer service teams that want to answer customers on WhatsApp in different message formats. An n8n workflow that answers WhatsApp messages with OpenAI. It detects whether the message is text, voice, an image or a PDF, transcribes audio, describes images, summarizes documents, and keeps a memory for each user.
Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.
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