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HR Service Desk on WhatsApp with GPT-4 Routing

HR teams that handle employee requests over WhatsApp and want each type of request routed to the right agent.

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automated-hr-service-system-with-whatsapp-gpt-4-classification-google-workspace.json

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What it does

An n8n workflow that receives employee WhatsApp messages and uses an OpenAI model to classify them. A switch routes each message to an agent for leave, HR FAQs, attendance, complaints or candidate shortlisting, and the reply comes back on WhatsApp. Agents use Google Sheets, Calendar and a policy vector store.

Use cases

  1. 01Answer policy questions from an embedded policy library
  2. 02Handle leave requests and notify department heads
  3. 03Shortlist applicants against a job description

Connects

Google Sheets · HTTP Request · WhatsApp Business Cloud · Code · AI Agent · Basic LLM Chain · Embeddings OpenAI · OpenAI Chat Model · Structured Output Parser · Call n8n Workflow Tool · Supabase Vector Store · OpenAI

Questions about
HR Service Desk on WhatsApp with GPT-4 Routing.

What is HR Service Desk on WhatsApp with GPT-4 Routing used for?

HR teams that handle employee requests over WhatsApp and want each type of request routed to the right agent. An n8n workflow that receives employee WhatsApp messages and uses an OpenAI model to classify them. A switch routes each message to an agent for leave, HR FAQs, attendance, complaints or candidate shortlisting, and the reply comes back on WhatsApp. Agents use Google Sheets, Calendar and a policy vector store.

How do I import HR Service Desk on WhatsApp with GPT-4 Routing into n8n?

Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.

Is HR Service Desk on WhatsApp with GPT-4 Routing safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.

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