Bitrix24 RAG Chatbot for Open Line Channels

Customer support teams that use Bitrix24 and want repetitive questions answered from their product documentation.

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Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.

Third party software. By copying, downloading or installing it you accept the Academy legal notice: you are responsible for reviewing its code and permissions before use.

bitrix24-ai-powered-rag-chatbot-for-open-line-channels.json

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What it does

An n8n workflow that answers customer messages in Bitrix24 Open Line channels using your own documents. Uploaded PDFs are split into chunks, embedded and stored in a Qdrant vector database. Google Gemini then writes replies from the relevant passages and falls back to a default answer when nothing fits.

Use cases

01Answer common questions from uploaded PDFs
02Reply in Open Line chats with document-based text
03Grow the knowledge base by adding new files

Connects

HTTP Request · Question and Answer Chain · Vector Store Retriever · Recursive Character Text Splitter · Default Data Loader · Qdrant Vector Store · Embeddings Ollama · Google Gemini Chat Model

Questions about
Bitrix24 RAG Chatbot for Open Line Channels.

What is Bitrix24 RAG Chatbot for Open Line Channels used for?

Customer support teams that use Bitrix24 and want repetitive questions answered from their product documentation. An n8n workflow that answers customer messages in Bitrix24 Open Line channels using your own documents. Uploaded PDFs are split into chunks, embedded and stored in a Qdrant vector database. Google Gemini then writes replies from the relevant passages and falls back to a default answer when nothing fits.

How do I import Bitrix24 RAG Chatbot for Open Line Channels into n8n?

Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.

Is Bitrix24 RAG Chatbot for Open Line Channels safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.

Related resources

Read the guide: AI customer service agents ↗