What it does
An n8n workflow for a chatbot built on an OpenAI assistant, connected to a WhatsApp Business backend. It receives customer messages, adds any customer data sent along with them to the prompt, and replies. Conversation context is stored in Postgres, and the assistant can call external APIs through an HTTP tool.
Use cases
- 01Answer customer questions on WhatsApp Business
- 02Keep context across a customer's conversation sessions
- 03Call a backend API to look up or update customer data
Connects
OpenAI · Postgres Chat Memory · HTTP Request Tool