Create Email Reply Drafts with Fastmail and OpenAI

Support or customer service teams that answer a shared inbox and want a starting draft to review.

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Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.

Third party software. By copying, downloading or installing it you accept the Academy legal notice: you are responsible for reviewing its code and permissions before use.

create-e-mail-responses-with-fastmail-and-openai.json

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What it does

An n8n workflow template that watches an IMAP inbox for unread emails and asks OpenAI's GPT-4 model to write a reply to each one. It then saves that reply as a draft in the Drafts folder of Fastmail through its JMAP API. The draft is left for review and the flow does not send it.

Use cases

01Drafting first replies to unread support emails
02Reviewing generated drafts in Fastmail before sending them
03Preparing answers to customer questions for the team to edit

Connects

HTTP Request · OpenAI

Questions about
Create Email Reply Drafts with Fastmail and OpenAI.

What is Create Email Reply Drafts with Fastmail and OpenAI used for?

Support or customer service teams that answer a shared inbox and want a starting draft to review. An n8n workflow template that watches an IMAP inbox for unread emails and asks OpenAI's GPT-4 model to write a reply to each one. It then saves that reply as a draft in the Drafts folder of Fastmail through its JMAP API. The draft is left for review and the flow does not send it.

How do I import Create Email Reply Drafts with Fastmail and OpenAI into n8n?

Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.

Is Create Email Reply Drafts with Fastmail and OpenAI safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.

Related resources

Read the guide: AI customer service agents ↗