AcademyWorkflowsCustomer support
Customer support teams that gather feedback on Telegram and want matching messages turned into tracked tickets.
Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.
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An n8n workflow that watches a Telegram support channel used to collect customer feedback. When a message contains certain keywords, it creates a tagged ticket in Freshdesk, replies to the customer on Telegram and adds an item in Monday.com for tracking.
Telegram · Freshdesk · Monday.com
Customer support teams that gather feedback on Telegram and want matching messages turned into tracked tickets. An n8n workflow that watches a Telegram support channel used to collect customer feedback. When a message contains certain keywords, it creates a tagged ticket in Freshdesk, replies to the customer on Telegram and adds an item in Monday.com for tracking.
Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.
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