AcademyWorkflowsCustomer support
Small support teams that handle customer issues in Slack and track them in Linear.
Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.
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An n8n workflow that watches a Slack support channel and picks up messages the team marks with a check mark reaction. An AI model classifies and prioritises each issue and rewrites it as a ticket, which is created in Linear for the team to track.
Slack · Linear · Basic LLM Chain · OpenAI Chat Model · Structured Output Parser
Small support teams that handle customer issues in Slack and track them in Linear. An n8n workflow that watches a Slack support channel and picks up messages the team marks with a check mark reaction. An AI model classifies and prioritises each issue and rewrites it as a ticket, which is created in Linear for the team to track.
Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.
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