AcademyWorkflowsCustomer support

KB Tool: Confluence Knowledge Base

IT and support teams that want a Slack bot to answer questions from their Confluence articles.

  • Recommendedour rating
  • 6,207views on n8n
Open on n8n.io ↗

Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.

kb-tool-confluence-knowledge-base.json

Loading the file...

What it does

An n8n workflow that works as a knowledge base tool inside an IT support Slack bot. It turns a user's question into search keywords with OpenAI, searches Confluence with them, and returns article titles, links and summaries to the main workflow for the final answer.

Use cases

  1. 01Answer IT questions in Slack from Confluence pages
  2. 02Turn a long question into search keywords
  3. 03Return article links and summaries to the main bot

Connects

HTTP Request

Questions about
KB Tool: Confluence Knowledge Base.

What is KB Tool: Confluence Knowledge Base used for?

IT and support teams that want a Slack bot to answer questions from their Confluence articles. An n8n workflow that works as a knowledge base tool inside an IT support Slack bot. It turns a user's question into search keywords with OpenAI, searches Confluence with them, and returns article titles, links and summaries to the main workflow for the final answer.

How do I import KB Tool: Confluence Knowledge Base into n8n?

Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.

Is KB Tool: Confluence Knowledge Base safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.