AcademyWorkflowsCustomer support
Customer support and sales operations teams in online shops that route contact form messages to the right department.
Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.
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An n8n workflow that receives contact form messages and uses an OpenAI model to classify each one, such as quote request, product question, order or general problem. It emails the message to the matching department and logs the submission and its category in a Google Sheet.
Send Email · Google Sheets · OpenAI Chat Model · Text Classifier
Customer support and sales operations teams in online shops that route contact form messages to the right department. An n8n workflow that receives contact form messages and uses an OpenAI model to classify each one, such as quote request, product question, order or general problem. It emails the message to the matching department and logs the submission and its category in a Google Sheet.
Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.
It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.