What it does
An n8n workflow that connects a Voiceflow chatbot to your backend systems through a webhook. It looks up customers in a database, creates Zendesk tickets, checks availability and schedules meetings in Google Calendar, and sends interaction transcripts to Airtable.
Use cases
- 01Create a Zendesk ticket from a chatbot conversation
- 02Look up whether a caller is an existing customer
- 03Send chat transcripts to Airtable for the product team
Connects
Airtable · Google Sheets · HTTP Request · Google Calendar