What it does
An n8n workflow for a WooCommerce store chatbot. After checking the customer's email against the order, it returns order details and tracking information, and answers policy questions from a knowledge base. Complex requests are passed to a human on Telegram.
Use cases
- 01Give a customer their tracking link after email check
- 02Answer return and delivery policy questions
- 03Hand complex cases to a human agent on Telegram
Connects
HTTP Request · Google Drive · AI Agent · Embeddings OpenAI · OpenAI Chat Model · Simple Memory · Token Splitter · Calculator · Call n8n Workflow Tool · Default Data Loader · Qdrant Vector Store · Vector Store Question Answer Tool