AcademyWorkflowsCustomer support

Create Asana tickets and send WhatsApp confirmations

Customer support teams that track requests in Asana and want customers to receive a confirmation as soon as they submit a form.

  • Recommendedour rating
  • 7,097views on n8n
Open on n8n.io ↗

Paste it straight onto an n8n canvas with Ctrl+V or Cmd+V.

automated-customer-service-ticket-creation-notifications-with-asana-whatsapp.json

Loading the file...

What it does

An n8n workflow that reacts to a form submission by sending the customer a WhatsApp confirmation and opening a task in Asana with their request. You replace the placeholders for phone number and IDs, and can edit the confirmation message.

Use cases

  1. 01Open an Asana task from each support form submission
  2. 02Confirm receipt to the customer on WhatsApp
  3. 03Switch the confirmation to email if you prefer

Connects

Asana · WhatsApp Business Cloud

Questions about
Create Asana tickets and send WhatsApp confirmations.

What is Create Asana tickets and send WhatsApp confirmations used for?

Customer support teams that track requests in Asana and want customers to receive a confirmation as soon as they submit a form. An n8n workflow that reacts to a form submission by sending the customer a WhatsApp confirmation and opening a task in Asana with their request. You replace the placeholders for phone number and IDs, and can edit the confirmation message.

How do I import Create Asana tickets and send WhatsApp confirmations into n8n?

Copy the workflow JSON from this page and paste it onto the n8n canvas with Ctrl+V or Cmd+V. Then connect your credentials in each node.

Is Create Asana tickets and send WhatsApp confirmations safe to use?

It passed our automatic scan for credential theft, hidden instructions and risky install commands. Third party open source software. Sabemos AI does not maintain it. Check the code and permissions before you connect it to company data.